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现场过程审核之“性” Deviations Types from Process Audit

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Hits: 209ISO 19011 定义审核为 “。。。为获得客观证据并对其进行客观的评价,以确定满足审核准则的程度所进行的系统的,独立的并形成文件的过程”,其次,不同的审核主要区别如下, 审核方式 审核对象 目的 体系审核 质量管理体系 对基本要求的完整及有效性进行评定 过程审核 批量生产 服务诞生过程/服务的实施 对产品/产品组及其过程的质量能力进行评定 产品审核 产品或服务 对产品的质量特性进行评定 对于体系审核,要评价质量管理体系的完整性和有效性相对容易,因为它对于审核员的技能更多要求的是逻辑和字面理解的功底,内审强调的是符合性,而管理评审强调的是有效性。过程审核是新版的IATF 16949中十分重视的内容,德国汽车工业甚至还有专门的VDA 6.3 来讲过程审核,其内容比IATF 16949 和ISO 9001-2015… Read More »现场过程审核之“性” Deviations Types from Process Audit

为什么审核过了但是绩效不佳?

供应商审核,尤其是新供应商审核,本身就存在偏差的风险,因为在一个非常有限的1-2天的时间里去读懂一个“有备而来”的公司是一件有困难的事,一个人的试用期需要至少一个月才能看到其到底本事几何,俗语讲“路遥知马力日久见人心”,尽管挑马之前已经检查过了,但是仍然要时间去验证其耐力。供应商审核和实际绩效是X和Y两根轴,两者之间审核在先,绩效在后,实际绩效应该需要被用来去应证并调整下次审核的关注点。其实审核更多是预估其潜力,而绩效则是表现其实力,两者之间存在相关性,但是一定会有偏差。调研的上市公司可能会被评级为A+,但是季末的公报可能乏善可陈。

Audit cannot fix all 审核不是万能的

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商务部催某贸易公司交货,催了N多次,这期间贸易公司给了多个推迟货期的理由-设计有变更,环保督查关停上游厂家,春节放假,最后实在被催的不行了,从贸易公司销售代表发出一个无厘头的理由:工人停工,做不出货。这个时候,威胁说叫不出货就扣罚金之类的话是无济于事的。为了解决问题,商务部提出一个建议,“请供应商管理部门安排到现场去审核一下”,潜台词是请供应商管理部门出马去解决这个问题,当然最后这个审核是没有能实施,原因在于总经理觉得既然没有生产,审核也就没有基础了。问题是审核究竟是干什么的,到底有什么用,什么时候才管用?

The Commerce Department has urged one trading company to deliver the goods for several times, during which the trading company has provided many reasons for postponing the delivery time: the design had been changed; the environmental inspectors closed the upstream factories; they had holidays during Spring Festival, etc. As they have been hastened for several times, the sales representatives of the trading company had no alternatives but to provide a reason, or nonsense: the worker were on strike so that the goods could not be made. At this time, it is of no use threatening that they will be fined if they cannot offer goods. To solve the problem, the Commerce Department suggested that the supplier management department to examine it on the spot. The subtext is that the supplier management department was about to solve this problem. Of course, the audit was not conducted finally since the general manager considered that there is nothing for audit due to no production. The question is: what is the audit; what is the effect of audit; when will the audit take effect?

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